If your questions or requests have not been answered after your initial call or if we are not meeting your expectations, please escalate to our management team below:
Network Operations & Customer Service |
Contact/Email |
Explanation |
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| 877-789-8722, option 2 | Tech support | The email link creates a trouble ticket with automatic confirmation. Please provide affected location, telephone numbers and after hours contact number | ||
| 877-789-8722, option 3 | Customer support Billing support |
Post-installation questions regarding billing and payments by telephone | ||
Tier 1 Support |
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| CTSC Supervisor | David Dileo | 916.520.7016 | ||
Tier 2 Support |
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| Manager | Fernando Camacho | 209.870.6640 | ||
| Senior Director Customer Technical Support | Greg Haines | 213.213.3460 | 702.310.7075 | |