billing support

Contact Us

By phone: 877-487-8722 | 8 am – 5 pm PST, Monday – Friday

For Former Tel West customers: 866-835-9378 | 8 am – 5 pm CST, Monday – Friday

By email:

To Pay Your Bill Online:

Click here to: Visit the TelePacific OneCentral Portal

For Former Tel West customers: Visit the TelePacific e-bill Login

Links to Help You Manage Your Account

To access Customer Portals visit: TelePacific Customer Logins and Portals

To view Support User Guides visit the: User Guides Library

To add/update Customer Contact Authorized users, click here: Customer Contact Authority

Customer Experience Escalation Support

1st Level:
Maria Villanueva
Manager 702-316-6520
Donna Wilder
2nd Level:
Senior Vice President
Michael James

95% of customer care calls are answered within 30 seconds and 93% of issues are resolved on the first call

© 2017 TelePacific Communications All Rights Reserved.