email hosting

DNS Requirement

DNS Servers determine where to send email for a domain via MX records. These are DNS records that define what servers are responsible for a domain’s email. Please follow one of the following steps as it pertains to your situation.

TelePacific will NOT host DNS for your domain If another company will be providing DNS for your domain, please have them change the MX record for your domain and point it to smtp.o1.com.

TelePacific will host DNS for your domain The MX record will be set up by the TelePacific systems engineer when DNS is set up for your domain.

If web hosting was also selected...

Email Management: TelePacific provides a web-based management tool for administrating your emails. Administration is handled through the interface for your website. Please consult your Web Hosting guide for the use of this interface.

Webmail Access: Users will be able to access webmail at http://webmail.yourdomain. Ex: if your domain is example.com, then the URL would be http://webmail.example.com. Users log in using their username and password for their email account.

Email Settings: Users that wish to use an email client, such as Outlook Express, can use the following settings:

Receiving/Incoming server: mail.yourdomainhere

Sending/Outgoing server: mail.yourdomainhere

The sending server is only for users that have TelePacific as their Internet access. Users that have another provider, such as Earthlink, will need to use that provider’s mail server for sending email. The account/user name and password will be the username and password for that user’s email address.

If web hosting was not selected…

If another company will be providing DNS for your domain, please have them change the MX record for your domain and point it to mailgw1.o1.com. This is TelePacific’s Barracuda Spam Firewall, which is required for all TelePacific email hosting for legacy O1 SMB accounts.

Email Management: TelePacific provides a web-based management tool for administrating your emails. Administration is handled through the interface for your website. You can manage your email accounts via the URL provided in your account info.

Webmail Access: Users will be able to access webmail at the URL provided in your account info. Users log in using their email address and password for their email account.

Email Settings: Users that wish to use an email client, such as Outlook Express, can use the following settings:

Receiving/Incoming server: pop3.o1.com

Sending/Outgoing server: mailgw1.o1.com

The sending server is only for users that have TelePacific as their Internet access. Users that have another provider, such as Earthlink, will need to use that provider’s mail server for sending email. The account/user name and password will be the user’s full email address and the password for that user’s account.



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