Acceptable Use Policy: Voice Services

Introduction | Data/Internet | Voice

Prohibitions

Unlimited usage is not available to Customers using auto-dialing, Internet dial access applications, call back operator, call transfer release or call forwarding switching applications, VoIP local call terminations or any other extraordinary business applications.

TelePacific reserves the right to terminate this Agreement upon thirty (30) days notice in the event that TelePacific determines (in its discretion) that Customer is using a predictive dialer or other auto-dialing application, employing the service for outbound telesales applications or is otherwise abusing the TelePacific local and long distance calling plans, unless Customer has specifically purchased a TelePacific product designated for predictive dialer/call center applications.

If ten percent (10%) or more of Customer’s completed calls are equal to or less than six (6) seconds in length (“Short Duration Calls”) during any calendar month, TelePacific reserves the right to charge and Customer shall be responsible for payment of a surcharge of $0.01 per Short Duration Call, which surcharge shall be in addition to the rates and charges for the Services and all other applicable surcharges and taxes.